Services

Managed Services (infiCare)

Infitech’s infiCare managed service is a tiered program that is customizable to your specific needs and budget. Whether you need remote monitoring or complete managed care, infiCare is the best choice for you. We guarantee that our price will meet or beat comparable managed services.

Build your infiCare pack from the following:

  • Agent Software
  • Audit and Inventory
  • Info Center
  • Live Connect
  • Monitoring
  • Patch Management
  • Policy Management
  • Remote Control
  • Ticketing
  • Desktop Migration
  • Desktop Policy Management
  • Network Discovery
  • Antivirus
  • Antimalware
  • Endpoint Security
  • Backup
  • Online Backup
  • Directory Services
  • Imaging and Deployment
  • Network Monitor
  • PSA Integration
  • Mobile Device Management
  • Software Deployment & Update
  • Complete Network Upkeep

Consulting & Support

We are committed to providing our clients with prompt and exceptional service without overcharging. Truth in Pricing is one value point that we pride ourselves on. With multiple contact points for you to contact our technicians, Infitech provides service quickly and quitely without disturbing your workflow.

Stable Information Technology systems that are securely available to local and remote workers are the foundation of a successful business. By improving customer service, accelerating time to market for new products and services, and reducing operational costs, IT consulting services can help to create a critical competitive advantage for your company.

Our Client Support Center also provides you with remote phone support from seasoned technical experts for server, desktop, and network issues. Working in conjunction with your technology management consultants, Infitech delivers fast and efficient service during regular business hours, as well as offering emergency after hour help in case an issue arises that needs our immediate attention. All this ensures your IT environment is safeguarded 24/7.

Our IT consulting services can help you devise a strategic plan for your business. We will aid you in stabilizing and securing your current IT environment, and work with you as you plan the future phases of your business by recommending the most appropriate strategy for your success– all without having to burden your business with the cost of a full-time IT staff. From day-to-day troubleshooting to strategic long term planning, Infitech is here to supplement your IT needs with on-demand experts.

Infitech has invested heavily in remote support systems which allow instantaneous support for our clients. Why wait for a technician to drive to your location? Ask us how we can help.

Own your Email with Microsoft Exchange

Providing a Microsoft Exchange email environment has become a complex, thankless job. Infitech has implemented hundreds of Exchange Solutions across the nation.

With Exchange, users can access their mailboxes from wherever they go, with full support for Outlook, a premium web browser experience, and access from a wide range of mobile devices.

  • More storage options make it possible to offer users low cost large mailboxes so they can access all their essential information in one place
  • Calendar sharing allows users to share free/busy information with colleagues, even if they work at another company
  • Email archiving, eDiscovery Search, retention policies, and legal hold to help you preserve and discover data
  • Security policies let you create approved mobile device lists, enforce PIN lock, and remotely wipe data from lost phones.
  • Choice of deployment options including Exchange Server on-premises, Exchange Online in the cloud, and hybrid deployment options

Ask us about a Microsoft Exchange Deployment today!

 

We also offer hosted POP3 and IMAP Email.

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